Refund policy

Return & Refund Policy

Last updated: October 23, 2024

At stripeee, we want you to understand the products you purchase and feel confident shopping with us.

Return Window

You may request a return within 14 days of delivery, subject to the eligibility requirements below and applicable law.

To request a return, email support@stripeee.site with your order number, the product name, and the reason for your request.

Please wait for our instructions before sending an item back.

Return Eligibility

Items must generally be returned in the condition in which they were received, with original packaging and included accessories where applicable.

Because we sell collectible trading cards, the following conditions apply:

  • Sealed products: Booster packs, boxes, and other sealed products should remain unopened for change-of-mind returns.

  • Individual cards: Cards should remain in the condition received and must not have been altered or damaged after delivery.

  • Pre-owned cards: Please review the product description and photographs before purchasing.

  • Damaged or incorrect items: Contact us if an item arrives damaged, is incorrect, or differs materially from its description.

These conditions do not remove any rights or remedies available under applicable consumer protection laws.

Items That May Not Qualify

Unless required by law or agreed otherwise, opened sealed products and items damaged or altered after delivery may not qualify for change-of-mind returns.

Return Shipping

Please contact us before returning any product so we can provide the appropriate instructions.

Any return shipping charges will be communicated before the return is sent and handled in accordance with applicable law. If an item is damaged, incorrect, or not as described, contact us so we can review the issue and determine the appropriate remedy.

Refunds

Once an approved return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will generally be issued to the original payment method, subject to applicable law. The time required for the funds to appear depends on your payment provider or financial institution.

Exchanges

Exchanges may be available depending on product availability. Contact support@stripeee.site to discuss your request.

How to Request a Return

Please email support@stripeee.site and include:

  1. Your order number.

  2. The name of the item.

  3. The reason for the return.

  4. Photographs if the item is damaged or incorrect.

Do not send returns to our business address without receiving return instructions.

Contact

Email: support@stripeee.site

Address: 5367 Cog Hill Ct, Raleigh, NC 27604, United States